Pre-order and payment 

We have many references and not all of them are available on our website. We offer you the possibility of ordering them, if you have seen them in our Marrakech boutiques during a visit for example.

To do this, you can contact our customer service department by e-mail at the following address: [email protected]

specifying your full contact details (name/delivery address/quantities required) and adding photos and a description to your request.

We will then send you a quotation and a link for payment by credit card, including delivery costs.
Your order will be delivered between 48 and 72 working hours after receipt of your payment.

We can also respond to and study your requests for custom orders, for furniture or ceramics in certain quantities per color/model.
The average lead time is 4 to 5 weeks, after validation of the quotation including detailed shipping costs.
We will send you a CB payment link for payment if you accept the quote provided.

For further information:
In the case of special orders (from stock in Marrakech or special production), for products originating from stock in Morocco and not in our logistics warehouses in France, delivery charges cannot be offered regardless of the amount of the order.
If you live in France or Central Europe, you'll benefit from customs-cleared transport, with no taxes to pay on receipt of your parcel.
Special orders will not be returned, exchanged or refunded.